• We have used UTE for several sensitive projects and have never been let down or disappointed by their level of service, professionalism or level of discretion they exercise.

    MN, Security Specialist

  • Unleashed Tactical are one of the first calls we make for our UOR's.

    KM, Military NCO

  • We need products that differentiate us from the run of the mill operator. UTE are the only vendor who can meet this requirement without quizing us about why. They have the expert knowledge to give us what we want and anticipate what we need.

    BN, Security Operator

  • Getting the right products for the task is made easier by the team at UTE. We value their insight and creative insight that makes our tasks easier and safer.

    BD, Law Enforcement Specialist

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From the outset Unleashed Tactical Equipment was established to offer a discrete service. Given the sensitive nature of the work carried out by the end user community, we do not publicise any of our Operational Apparel. Our range of Tactical Products is supplied directly to the purchaser and proof of association will be required and verified before products are supplied.

 

Disclosure of Information

 

We will never disclose any information to anyone unless required by law.

 

 

SM Designs Europe Ltd. reserves the right to change this Privacy Policy at any time. Please check back from time to time to ensure you are aware of and accept any changes made to this Privacy Policy. Continued use of our website signifies your consent to the terms of this Privacy Policy as updated or amended.

This Privacy Policy and all of its graphics, logos, trademarks, and other intellectual property are the property of SM Designs Europe Ltd. and protected by copyright, trademark and other intellectual property laws. No reproduction of our intellectual property is allowed without SM Designs Europe Ltd.' express written consent.

Our Website

 

We track usage patterns on our website on an anonymous basis as most websites do. Each time you visit our website, our server may record your internet service provider, browser, the date and time of your visit, the pages you visit, the documents downloaded, the searches you performed, and the referring URL you came from. We use this non-personal information to optimize your website experience.

This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that SM Designs Europe Ltd shall not be liable for any damages of any kind related to your use of this Web Site.

Opting Out

You may opt-out of future e-mail from us by sending an e-mail to pitchblack@unleashed-tactical.com. If you do, we will maintain your name and e-mail address in our "do not e-mail" file. In the event of changes or opt-out requests, SM Designs Europe Ltd may retain the personal information necessary for record-keeping in connection with your past transactions as well as any product registrations or warranties.

Thank You

Thank you for taking the time to review this important information concerning our Privacy Policy.

This Privacy Policy is effective on December 01 2009 and may be revised from time to time.

SM Designs Europe Ltd.

 

Company Information

Unleashed Tactical Equipment is a brand of SM Designs (Europe) Ltd. a private, limited company registered in Scotland (SC346132)

At:

17B Station Road

Uphall

West Lothian

EH52 5DX

UK

VAT Registration Number: 936 1808 12

CAGE Code: U0A65

 

SM Designs Europe Ltd guarantees the quality and performance of all our products.

 

Items with defects in materials or workmanship will be replaced, repaired, or refunded at the discretion of SM Designs Europe Ltd. for the practical lifetime of the product.

 

Product damaged through wear and tear, misuse, or neglect may be repaired at the discretion of the company for a nominal charge.

 

Product Alterations

 

We understand that individuals may, on occasion, wish to tailor their Unleashed Tactical Equipment products to suit their needs. If something should fail which is unrelated to any alterations, we will still stand behind our product (provided the piece is being used as intended).

 

How Do I Return My Unleashed Tactical Equipment Product?

 

Contact us at pitchblack@unleashed-tactical.com for a Warranty Returns form.

 

You will contacted by email with a return authorisation number and instructions. You should expect a response within 5 business days. Do NOT ship the item without first obtaining a return authorization.

 

Prepare a note with information on what product you are returning, why, and what you would like to see happen. Include the Return Authorization number provided.

 

Please clean the item before returning. Items requiring cleaning will be subject to a delay in processing as well as a cleaning charge.

 

To ensure proper repairs, it is helpful to identify problem areas with a piece of tape or rubber band.

 

Shipping & Processing Fees

 

Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you.

 

Intellectual Property

 

SM Designs Europe Ltd and or its employees or named associates retain all copyright and intellectual property for the products and technology pertaining to its business and products. No part of this information shall be copied, transcribed or transferred without the express written consent of the company.

 

E&OE

 

From time to time there may be information on our Web Site or in our catalogue that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. SM Designs Europe Ltd  reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Partner Products

 

Products supplied through partner companies are not covered by the Unleashed Tactical Equipment guarantee. However, we will work with customers and suppliers to resolve any issues arising.

 

Restricted Products

 

Only persons or companies that have been vetted by us will be allowed to purchase items or receive information on tactical, special products or products deemed by us or law to be of a sensitive nature. We reserve the right to discontinue supply of information, products or third party products supplied through us to persons or companies that behave or operate in a manner that we deem to be a threat to personnel or operational security.

 

TERMS & CONDITIONS

 

IDENTIFICATION OF SELLER; ENTIRE AGREEMENT; ACCEPTANCE: These Terms of Sale may not be contradicted by evidence of any prior agreement or of a contemporaneous oral agreement and may be explained, supplemented, modified, altered, waived or superseded only by a writing signed by both parties. These terms, together with those of Buyer's terms that are not inconsistent with them and do not: (i) require Seller to take any action besides the supply of its product and finished product test data: (ii) impose restrictions on Seller's activities in addition to those imposed directly by government statutes; or (iii) add to Seller's obligations, shall constitute the agreement between Buyer and Seller. Terms imposing any different or additional obligations are expressly rejected. These terms and conditions shall govern any changes made to the requirements of this Agreement.

1. INSPECTION, CLAIMS FOR DEFECTS OR LATE DELIVERY: Buyer shall inspect goods it receives within ten (10) days after their delivery or within the period required by applicable law, whichever is shorter. Seller must be notified promptly in writing of any non-conformance. With respect to late delivery or defects discoverable upon reasonable inspection, all claims are waived if not made within sixty days from date delivered. Buyer is entitled to inspect goods purchased hereunder at any stage of their manufacture, but Seller reserves the right to restrict access to machinery, processes, and information that are considered proprietary by Seller. In the event of any claim by Buyer regarding the quality of the goods delivered, such goods must be promptly offered to Seller for examination. Seller shall have no obligation to replace or provide credit for goods claimed to be defective unless Seller receives representative samples of the goods and an opportunity to examine the goods at a place convenient to the Seller. Buyer's right to reject goods shall at all times be limited to that portion of the goods actually defective. No goods may be returned without Seller's prior authorization.

2. DELIVERIES: Seller's obligation with respect to each item and delivery date shall be separate and distinct. Delivery dates are to be treated as estimates only. Seller's failure to make delivery of any item or to meet any delivery date shall not affect either party's obligations with respect to any remaining items or deliveries specified in this Agreement. Bayer should confirm the suitability of Seller's standard manufacturing lead times when placing orders. Delivery required in advance of Seller's standard lead-time may require an expediting fee. With respect to each delivery obligation contained in this Agreement: (i) Tender of a shipment to any licensed carrier shall constitute delivery to Buyer; (ii) Seller shall use its best efforts to deliver in accord with the schedule specified in this Agreement. Any delivery not in dispute shall be paid for in accordance with that order's terms by Buyer, regardless of any dispute as to other delivered or undelivered goods. Seller is not obligated to package goods for outside storage. Deliveries of up to ten percent (10%) above or below quantities specified in the order shall be accepted by Buyer and the invoice price will be adjusted accordingly. Unless otherwise specified by Seller, delivery terms are to be Ex Works (Incoterms 2000) Seller's manufacturing site.

3. TITLE. RISK OF LOSS: Unless otherwise agreed by the parties, risk of loss or damage to the goods shall pass to the Buyer upon delivery to the carrier Buyer shall take title to the goods upon Seller's receipt of payment for the goods delivered.

4. PRICING OF BULK PURCHASE ORDERS: Unless otherwise agreed by the parties, instalment deliveries extending over six months from the original order date will be invoiced at Seller's then-prevailing unit price.

 

5. WARRANTY: Seller warrants that at the time of delivery, the products sold hereunder shall be free from defects in materials and workmanship and shall conform to Seller's specifications, and, if applicable, acceptance criteria to which Seller has agreed in writing. Buyer retains sole responsibility for determining whether the products are fit for the intended use, and for suitability of qualification and acceptance criteria. Claims for defects must be received by Seller within one (1) year from Seller's delivery of product on which the claim is based or such longer period as required by applicable law. Buyer's remedy will be limited to repair, replacement or refund for products which Seller verifies as defective. Except for this warranty, unless otherwise required by applicable law, SELLER MAKES NO WARRANTY, EXPRESS OR IMPLIED, AND EXPRESSLY EXCLUDES ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

6. INDEMNITY AGAINST INFRINGEMENT: Seller will, at its expense, defend Buyer against any claim by a third party that the products delivered by Seller hereunder infringe any intellectual property right and will pay all costs, damages, and attorney's fees that a court finally awards as a result of such claim. To qualify for such defence and payment, Buyer must give Seller prompt written notice of such claim and allow Seller to control, and fully cooperate with Seller in, the defence and all related settlement negotiations. Seller shall have no obligation with respect to any claim of direct or contributory infringement based upon modification of the products furnished by Seller or their combination, operation, or use. Buyer shall hold Seller harmless against any such claim arising out of compliance with specifications furnished by Buyer. This Article 7 states Seller's entire obligation to Buyer regarding claims of infringement, whether direct or contributory, involving intellectual property rights of third parties. Neither party shall have the obligations set forth in this Article 7 if an infringement chains is brought against a party protected front such a claim pursuant to government regulations.

7. EXCLUSION OF INDEMNITIES: With the sole exception of obligations assumed by the Seller under the clause hereof entitled, "Indemnity Against Infringement", Seller shall not be required to indemnify Buyer or any third party for any reason.

8. LIMITATION OF LIABILITY INSURANCE: With the sole exception of obligations assumed by Seller under the clause hereof entitled "Indemnity Against Infringement," Seller shall, to the maximum extent permitted by applicable law, not be liable for any incidental, consequential, or other damages, including but not limited to loss of business or profit, based on any alleged design or manufacturing defect, negligence, breach of warranty, strict liability, default, indemnity, or any other reason or legal theory arising out of the use or handling of its product or its performance hereunder, to the extent that such liability extends Seller's obligations beyond the price paid to Seller for the product on which such claim is based. Seller shall not be liable for any direct or consequential damages arising from delivery delay, whether or not arising front Seller's negligence, or from transit loss or damage. Seller is not obliged to obtain or maintain any insurance not required by applicable law.

9. CHANGES: Any changes to the specification or delivery will require agreement between the parties as to technological and logistical feasibility and price before Seller will be obliged to implement such change. Seller reserves the right to improve and make changes to products sold hereunder without notice or approval, except for changes that would affect the fonts, fit or function of the delivered product as outlined in applicable specifications. Changes may require additional charges, depending upon the stage of manufacturing completion at the time the change is received.

10. CANCELLATION: Buyer has no right to terminate or cancel without Seller's agreement unless Buyer's order is under a Government contract which is being terminated for convenience. Orders cancelled by Buyer other than for default of Seller will be subject to a cancellation charge based on the percentage of work completed as a percentage of the contract price or such other reasonable charge as Seller may apply. Buyer will be entitled to receive any products for which it pays. Seller has the option not to chains for work in progress that it is willing to absorb or redirect. Buyer's cancellation request(s) must be in writing.

11. TECHNICAL DATA AND PROPRIETARY INFORMATION: Seller has no obligation to provide technical data other than its standard finished product inspection data. Seller has no obligation to perform, and this is not an Agreement for, research, developmental or experimental work. Seller has no obligation to disclose, convey rights or allow access to technical, financial, or other information protected by it as proprietary or to indemnify Buyer for such refusal to disclose.

12. PAYMENT: Payment is due as stated on Seller's invoice or, if not stated thereon, net 30 days front the date that products were delivered. Buyer agrees to pay interest at Seller's prevailing interest rate as of the invoice date or, if lower, the highest rate allowed under applicable law. Buyer agrees to pay court costs, attorneys' fees, and any other reasonable expenses of collection. Seller reserves the right to alter Buyer's credit limit, if any, at any rinse, or to require payment for any order or prior order before delivery. Failure of Buyer to make any payments requested by Seller shall give the Seller the option to cancel this Agreement or to delay delivery without otherwise affecting Seller's rights hereunder. Payment shall be made in the currency specified by Seller. As partial payment of sums due hereunder, Seller may accept any check or other tender of payment without entering into an accord and satisfaction and without prejudice to the Seller's right to the remainder due or to become due hereunder notwithstanding any terms or conditions endorsed on or stated in any communication related to such check or other tender. Seller may apply any payment tendered by Buyer to any amount owed to Seller by Buyer whether tinder this Agreement or otherwise. All prices quoted are exclusive of taxes. Applicable VAT will be charged at the current rate at the time of delivery.

13. FORCE MAJEURE: Seller shall not be liable for any delay its delivery or for non-delivery, in whole or in part caused by the occurrence of any contingency beyond the control either of Seller or suppliers to Seller, including but not limited to war (declared or not), sabotage, insurrection, rebellion, riot or other act of civil disobedience, act of public enemy, failure or delay in transportation, act of any government or any agency or subdivision thereof, judicial action, labour dispute, fire, accident, explosion, epidemic. quarantine restrictions, storm, flood, earthquake, shortage of labour, fuel, raw material or machinery or technical failure, where Seller has exercised ordinary care in the prevention thereof. If any contingency occurs, Seller may allocate production and deliveries among Seller's customers.

14. REPRESENTATIONS AND CERTIFICATIONS: Seller makes no representations or certifications in connection with this Agreement except those which are expressly contained within these Terms of Sale and, if any, those provided separately which are signed and dated by the Seller and made exclusively applicable to this Agreement.

15. APPLICABLE LAW; JURISDICTION: This Agreement shall be interpreted and enforced in accord with the substantive law of Seller's location not including the rules regarding choice of law. The parties consent to the jurisdiction applicable to Seller's location for any legal proceedings relating hereto The provisions of the UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS shall not apply to this Agreement.